At Neural Newsletters, we are dedicated to providing you with a top-notch Software as a Service (SaaS) product that meets your needs as a newsletter creator and exceeds your expectations.
We understand that choosing the right AI-based SaaS solution is essential for your business, and we want to ensure your satisfaction throughout the process. Therefore, we offer a 30-day return policy for our annual plan during our pre-order phase, providing you the ability to explore our product and its development with the support of the community.
If, within 30 days of your purchase, you find that our SaaS product does not meet your expectations in terms of its production or development, simply reach out to our customer support team at firstname.lastname@example.org. We will guide you through the return process promptly.
Your feedback is valuable to us as we continuously improve our SaaS product. As part of the return process, we encourage you to share your experience and provide detailed feedback on the aspects that fell short of your expectations. This collaborative effort will help us refine and shape our product roadmap in alignment with our community's needs.
Once you have initiated the refund and provided your feedback, we will issue a refund for the full amount paid for your plan.
At Neural Newsletters, we strongly believe in the power of community collaboration. By involving our community in the development process, we can incorporate diverse perspectives and insights, ultimately delivering a SaaS product that caters to your specific requirements. We genuinely appreciate your willingness to contribute and guide us on our product journey. To make suggestions to help guide our roadmap, please make sure to join our Founding Member Slack community.
Please note the following important points regarding our return policy:
The 30-day return period begins from the date of purchase (after May 22, 2023).
We are committed to your satisfaction and to continuously improving our SaaS product to meet your evolving needs as a newsletter creator. Should you have any questions, concerns, or require further assistance regarding our return policy or anything else, please do not hesitate to contact our dedicated customer support team.
Thank you for choosing Neural Newsletters. We appreciate your support and eagerly look forward to collaborating with you and the community in shaping the future of our SaaS product.